Or by calling the Activation Call Center. Windows Server 2008 Data Center/Itanium Key Management Service ( Windows Server 2008 Data Center/Itanium Multiple Activation Key ( For support related to product keys and activation, call your When you call, you will be asked to provide Volume Licensing agreement information and proof of purchase.įor a variety of product support options. You can call the Activation Call Center to obtain the setup keys you need. Please take note of this setup key as it will be needed during product installation.' ) Web site, the setup key is provided on the download screen and may be accompanied with the following text: 'Some products available for download require setup keys.

For products acquired by download, the setup key is provided with the download.įor products that are available for download from the Microsoft Volume Licensing Service Center ( For products acquired through physical fulfillment, the setup key is printed on the media sleeve.ĭownload fulfillment. There are three ways to obtain setup keys: Please select the Accept as Solution button if a post solves your issue or answers your question.Server Setup keys are used for each server product/version combination to 'unlock' the product and will bypass activation. If the problem persists, contact the Vray support team at directly copied from the chaos group website, please let me know if this documentation doesn't help you resolve the issue! If all of the above points are ok, try restarting the license server and then the ActiveShade window. You must change the set up of this program to allow connections to the license server. If you do not see the license server web page, or an error is displayed, it may be that the connection to the license server is blocked by a firewall or an antivirus program.

Open your web browser and type where servername is the IP address or the name of the machine where the V-Ray license server is running.

If the license server is running on the specified machine, try to connect to it manually from a web browser.

If the license server settings are correct, make sure that the license server is really running on that machine (if the license server is specified as localhost or 127.0.0.1, this is your workstation).

You can do that from Start menu > Programs > Chaos Group > V-Ray for 3ds Max > Licensing > Administration > Change V-Ray client license settings.

Check that the license server settings are correct.

Solution: There are several things to check: Problem: The ActiveShade window displays a message 'error: Could not obtain a license (10061)' and remains black.Ĭause: This error means that V-Ray RT could not connect to a working license server. It looks like this is a Vray specific error message, so I checked their website and found this article. I want to extend a warm welcome to the Autodesk Community! Hello for bringing your question to the forums, it looks like you are visiting as a new member to the 3DS Max forum.

Launch v ray license server